We hope you find this guide to our services useful and enjoyable. Do not hesitate to ask us for more information, we will be happy to guide you during your stay.
The reception is open from 06:00 to 00:00 from Monday to Saturday; Sunday from midnight to 12 noon.
For all tourist information, you can inquire at the reception (map of Valenciennes, cultural programs of the season).
We have free closed and secure private parking for hotel guests (upon reservation and subject to availability).
We can inform you about means of transport with low environmental impact: tram, bicycle rental and walking routes.
We inform our customers that our hotel does not have accessibility for people with reduced mobility.
We offer a free wake-up service on request.
Reservation of a taxi or VTC on request the evening before on request.
Free Wi-Fi connection
Breakfast: is €7.00/person and is served in the breakfast room or on the terrace.
Our continental breakfast includes a range of 8 products: hot drinks (organic coffee, organic chocolate powder, tea), freshly squeezed orange juice, organic natural yogurt, cereals, cheeses, jams and butter, bread, compotes, products without gluten on request.
Breakfast is served from 7:15 a.m. from Tuesday morning to Saturday morning, until 11:30 a.m.;
and from 8 a.m. on Sunday morning until 11:30 a.m.
Breakfast can be served in your room (with a supplement of €2.00) or taken away.
The rooms are available from 2 p.m. until 11 a.m. the next day. If you wish to extend your stay, please contact reception.
We provide you with a complimentary courtesy tray in each room, including two cups, tea bags, herbal teas, sugar, instant coffee pods.
Provision of several types of pillows on request: shape memory, ergonomic, feathered, anti-allergic, anti-mite, natural latex, level of firmness.
Provision on request of additional coverage
Provision of additional towels on request
Provision of baby equipment on request: cot, high chair, bottle warmer.
Provision on request of an iron and an ironing tablecloth
Provision on request of a sewing kit (threads and needles)
Pets allowed (supplement of €6.00)
For hygiene reasons, we ask that you do not store food in your room. A refrigerator is at your disposal at the reception, as well as a microwave and cutlery.
Supply on request of a hygiene kit in the form of a kit (€6.00) including a toothbrush, toothpaste, disposable razor, shaving product, feminine protection.
We thank you for not drying laundry hung on the railings of the passageway.
We wish you a pleasant stay at the Modern Hotel.